Keno is somewhat similar to Keno and as such requires a large number of staff to manage the game. Players hand tickets and make wagers before numbers are drawn. This is done either at the keno writer station inside the keno lounge or with a keno runner who works other areas inside the casino.

The keno wrier will take the player's master ticket and then mark the numbers on a duplicate ticket and give the copy back to the player. The master ticket is then retained by the keno writer. In one shift a keno writer can easily handle hundreds of wagers and must be able to accurately decipher what the player has written. As one can imagine, this can become a boring and tedious task over time; therefore, individuals who become bored easily may not be well suited for this position. The keno writer must be able to decipher the numbers the player has chosen as well as the game and date on the ticket.

Keno runners who work the entire casino are on their feet for long periods of time and are constantly on the move, particularly in large casinos. It is the job of the keno runner to bring the master ticket to the keno writer and then return the duplicate ticket to the player. In some casinos the keno runner also acts as a bank for the game. These runners take the money for the bets and also pay winners who have won after the game has ended.

Both the keno writer and runner position require excellent customer service skills, attention to detail and the ability to calculate numbers accurately and quickly. Since keno runner and writer positions involve working with the people for extended periods of time good people skills and personality are a must. Like many other casino positions, keno writers and runners should understand they will often take the brunt of disgruntled gamers who have lost.

In most casinos, keno runners and writers will undergo specialized training before actually beginning their work.

Keno runners and writers typically earn slightly better than minimum wage, starting out at about $5.25 per hour. There is the opportunity to earn tips; however, tips generally are not as frequent or as large as in other games.

The best opportunities to earn tips come from gamers who are picking up winnings. Keno games are primarily only played in Nevada casinos.