A floorperson in the casino industry works directly under the supervision of the pit boss. It is the responsibility of this person to supervise the play of games at numerous tables and to specifically ensure that there are no house rules broken and that there is no cheating occurring. The floorperson often also maintains equipment and supplies as well as coordinates dealer schedules.

Unlike many positions which are often entry-level the floor position is a mid-level position in which employees do report to the pit boss. In many cases, dealers are promoted to the floor positions because they have an excellent understanding of how the games are played. While this move is often considered a promotion and does involve management work it is important to understand that in reality many individuals making the transition often end up taking a cut in pay because they are no longer receive tips.

This should be considered carefully, particularly by those dealers who are accustomed to bringing in large tips. Individuals working in this capacity can expect to make about $30,000 per year. Those who advance to the pit boss position and who have extensive experience can expect to earn up to about $80,000 per year; particularly if they have a degree.

Individuals interested in this type of position should have a thorough understanding of casino games. As previously mentioned, most casinos require prior work experience as a dealer, generally several years of related casino experience. Individuals should also have excellent attention to detail as well as being authoritative and assertive when it is necessary to evict a player from a game due to dishonesty. As one can imagine, this can result in difficult confrontations between floor workers and customers as well as potentially dealers and floor workers.

In addition to monitoring players, floor workers must also monitor their own dealers to ensure they are not engaging in suspicious behavior activities as well. They also frequently handle customer concerns and complaints. Besides monitoring games to be sure they are played according to house rules, floor workers may also monitor all games to be sure they are in compliance with government regulations, therefore knowledge of those regulations is required.

Persons interested in this line of work should also have excellent organizational skills as they will often be handling the schedules of numerous individuals. Good people skills are a must as this position requires extensive interaction with the public.